Turn 1
Stage advanced
New slots filled
Memory updated
PASS
User
Need boarding for 2 cats next weekend
Assistant
What area would pickup or drop be from?
What Changed This Turn
- Workflow changed none -> boarding.
- Stage advanced none -> qualifying.
- New slot filled: check_in_date=2026-03-28.
- New slot filled: check_out_date=2026-03-29.
- New slot filled: check_out_time_window=evening.
- New slot filled: duration_nights=1.
- New slot filled: last_question_key=location.
- New slot filled: pet_count=2.
- New slot filled: raw_date_text=next weekend.
- New slot filled: request_kind=availability.
- New slot filled: stage=qualifying.
- Memory updated with cat_count.
- Memory updated with check_in_date.
- Memory updated with check_out_date.
- Memory updated with date_phrase.
- Memory updated with duration_nights.
- Memory updated with last_non_medical_domain.
- Memory updated with request_kind.
- Snapshot version incremented to 1.
Expectation And Heuristic Results
Expectations
PASS: workflow_name matched expected value 'boarding'
Routing And Interpretation
{
"confidence": 0.9,
"reason_codes": [
"intent_match"
],
"route_type": "boarding",
"workflow_name": "boarding"
}
{
"confidence": 0.9,
"entities": {
"cat_count": 2,
"date_phrase": "next weekend"
},
"is_vague": false,
"primary_domain": "boarding",
"reason": "clear boarding request",
"secondary_domains": [],
"should_continue_active_workflow": false,
"should_preempt_active_workflow": false,
"urgency_signal": "none"
}
Workflow Progress And Intents
{
"missing_fields": [
"location"
],
"next_question": "What area would pickup or drop be from?",
"notes": [],
"stage": "qualifying",
"state_payload": {
"check_in_date": "2026-03-28",
"check_in_time_window": null,
"check_out_date": "2026-03-29",
"check_out_time_window": "evening",
"duration_nights": 1,
"last_question_key": "location",
"medical_flags": [],
"pet_count": 2,
"pet_names": [],
"pickup_area": null,
"pickup_required": null,
"raw_date_text": "next weekend",
"raw_duration_text": null,
"request_kind": "availability",
"service_area": null,
"special_needs": [],
"stage": "qualifying"
},
"status": "collecting",
"summary": "2 cats, 2026-03-28 to 2026-03-29",
"superseded_by": null,
"workflow_name": "boarding"
}
[]
Conversation Before And After
{
"active_state_machine": null,
"active_workflow": null,
"current_state": null,
"entities": {},
"messages": [],
"phone": "919900000106",
"service_actions": [],
"started_at": "2026-03-16T20:53:54.235652+00:00",
"triage_state": null,
"updated_at": "2026-03-16T20:53:54.235655+00:00"
}
{
"active_state_machine": null,
"active_workflow": {
"last_question_key": "location",
"missing_fields": [
"location"
],
"next_question": "What area would pickup or drop be from?",
"stage": "qualifying",
"started_at": "2026-03-16T20:53:54.289248+00:00",
"state_payload": {
"check_in_date": "2026-03-28",
"check_in_time_window": null,
"check_out_date": "2026-03-29",
"check_out_time_window": "evening",
"duration_nights": 1,
"last_question_key": "location",
"medical_flags": [],
"pet_count": 2,
"pet_names": [],
"pickup_area": null,
"pickup_required": null,
"raw_date_text": "next weekend",
"raw_duration_text": null,
"request_kind": "availability",
"service_area": null,
"special_needs": [],
"stage": "qualifying"
},
"status": "collecting",
"summary": "2 cats, 2026-03-28 to 2026-03-29",
"superseded_by": null,
"updated_at": "2026-03-16T20:53:54.289250+00:00",
"version": 1,
"workflow_name": "boarding"
},
"current_state": "QUALIFYING",
"entities": {
"cat_count": 2,
"check_in_date": "2026-03-28",
"check_out_date": "2026-03-29",
"date_phrase": "next weekend",
"duration_nights": 1,
"last_non_medical_domain": "boarding",
"request_kind": "availability"
},
"messages": [
{
"role": "user",
"source": null,
"text": "Need boarding for 2 cats next weekend",
"timestamp": "2026-03-16T20:53:54.289292+00:00"
},
{
"role": "assistant",
"source": "B",
"text": "What area would pickup or drop be from?",
"timestamp": "2026-03-16T20:53:54.289294+00:00"
}
],
"phone": "919900000106",
"service_actions": [],
"started_at": "2026-03-16T20:53:54.289287+00:00",
"triage_state": null,
"updated_at": "2026-03-16T20:53:54.289312+00:00"
}
Memory And Trace
{
"active_state_machine": null,
"backend": "inmemory",
"conversation_key_used": "919900000106",
"conversation_keys": [
"919900000106",
"9900000106"
],
"current_state": null,
"loaded": true,
"ping_ok": null,
"redis_enabled": false,
"thread_message_count": 0,
"ttl_seconds_remaining": null
}
{
"active_state_machine": null,
"backend": "inmemory",
"conversation_key_used": "919900000106",
"conversation_keys": [
"919900000106",
"9900000106"
],
"current_state": "QUALIFYING",
"loaded": true,
"ping_ok": null,
"redis_enabled": false,
"thread_message_count": 2,
"ttl_seconds_remaining": null
}
[
{
"component": "brain",
"payload": {
"channel": "scenario_harness",
"conversation_key": "919900000106",
"message_text": "Need boarding for 2 cats next weekend",
"normalized_phone": "919900000106",
"phone": "919900000106"
},
"stage": "input",
"summary": "Received normalized message envelope",
"timestamp": "2026-03-16T20:53:54.288577+00:00"
},
{
"component": "memory_store",
"payload": {
"active_state_machine": null,
"backend": "inmemory",
"current_state": null,
"loaded": true,
"message_count": 0,
"storage_key": "919900000106"
},
"stage": "memory",
"summary": "Loaded conversation memory",
"timestamp": "2026-03-16T20:53:54.288585+00:00"
},
{
"component": "brain",
"payload": {
"has_prior_triage_state": false,
"prior_state_error": null
},
"stage": "state",
"summary": "Parsed prior working state",
"timestamp": "2026-03-16T20:53:54.288586+00:00"
},
{
"component": "brain",
"payload": {
"compact_payload_keys": [
"incoming_message"
],
"has_conversation": true,
"has_customer": false,
"has_icp": false,
"has_profile": false,
"recent_import_count": 0,
"storage_key": "919900000106"
},
"stage": "context",
"summary": "Assembled SessionContext for the turn",
"timestamp": "2026-03-16T20:53:54.288590+00:00"
},
{
"component": "contact_resolver",
"payload": {
"confidence": 0.0,
"customer_id": null,
"display_name": null,
"matched_phone": null,
"status": "UNKNOWN"
},
"stage": "decision",
"summary": "Resolved sender contact status",
"timestamp": "2026-03-16T20:53:54.288604+00:00"
},
{
"component": "turn_interpretation",
"payload": {
"confidence": 0.9,
"contact_status": "UNKNOWN",
"entities": {
"cat_count": 2,
"date_phrase": "next weekend"
},
"is_vague": false,
"primary_domain": "boarding",
"reason": "clear boarding request",
"secondary_domains": [],
"should_continue_active_workflow": false,
"should_preempt_active_workflow": false,
"urgency_signal": "none"
},
"stage": "decision",
"summary": "Resolved turn interpretation deterministically",
"timestamp": "2026-03-16T20:53:54.288841+00:00"
},
{
"component": "profile_context",
"payload": {
"phone": "919900000106"
},
"stage": "context",
"summary": "No customer matched provided phone",
"timestamp": "2026-03-16T20:53:54.288856+00:00"
},
{
"component": "entry_policy",
"payload": {
"allow_identity_question": true,
"bypass_onboarding": false,
"defer_existing_workflow": false,
"preempt_active_workflow": false,
"reason": "unknown contact with a clear non-urgent request can allow one light identity question later",
"run_welcome_orientation": false,
"selected_posture": "light_onboarding"
},
"stage": "decision",
"summary": "Determined entry posture for this turn",
"timestamp": "2026-03-16T20:53:54.288858+00:00"
},
{
"component": "intent_parser",
"payload": {
"continue_active_workflow": false,
"primary_intent": "boarding_request",
"reason": "matched_keyword_rules",
"resolved_state_machine": "boarding",
"workflow_source": "intent_match"
},
"stage": "decision",
"summary": "Resolved primary intent and state machine",
"timestamp": "2026-03-16T20:53:54.288910+00:00"
},
{
"component": "context_builder",
"payload": {
"active_workflow": "boarding",
"background_fact_count": 0,
"current_step": null,
"foreground_fact_count": 3,
"prompt_family": "general",
"purpose": "workflow_response"
},
"stage": "context",
"summary": "Built workflow-response context slice for prompt assembly",
"timestamp": "2026-03-16T20:53:54.288964+00:00"
},
{
"component": "workflow",
"payload": {
"action_intents": [],
"missing_fields": [
"location"
],
"next_question": "What area would pickup or drop be from?",
"stage": "qualifying",
"status": "collecting",
"summary": "2 cats, 2026-03-28 to 2026-03-29",
"workflow_name": "boarding"
},
"stage": "decision",
"summary": "Executed deterministic workflow handler",
"timestamp": "2026-03-16T20:53:54.289269+00:00"
},
{
"component": "memory_store",
"payload": {
"active_state_machine": null,
"current_state": "QUALIFYING",
"message_count_after": 2,
"storage_key": "919900000106"
},
"stage": "mutation",
"summary": "Persisted updated conversation memory",
"timestamp": "2026-03-16T20:53:54.289622+00:00"
}
]