Turn 1
Sticky continuation
New slots filled
Memory updated
Stayed on transport
PASS
User
Need transport to the clinic
Assistant
Got it. When do you need the transport?
What Changed This Turn
- Active workflow remained transport.
- New slot filled: last_question_key=time_window.
- New slot filled: request_kind=booking.
- New slot filled: urgency_class=routine.
- Memory updated with area.
- Memory updated with drop_area.
- Memory updated with last_non_medical_domain.
- Memory updated with pickup_area.
- Memory updated with transport_urgency.
- Memory updated with trip_kind.
- Snapshot version incremented to 2.
Expectation And Heuristic Results
Expectations
PASS: workflow_name matched expected value 'transport'
Routing And Interpretation
{
"confidence": 0.89,
"reason_codes": [
"active_workflow_snapshot",
"follow_up",
"active_workflow_snapshot",
"follow_up_slot_fill"
],
"route_type": "transport",
"workflow_name": "transport"
}
{
"confidence": 0.89,
"entities": {
"drop_area": "The Clinic"
},
"is_vague": false,
"primary_domain": "transport",
"reason": "slot-like follow-up matches active workflow",
"secondary_domains": [],
"should_continue_active_workflow": true,
"should_preempt_active_workflow": false,
"urgency_signal": "none"
}
Workflow Progress And Intents
{
"missing_fields": [
"time_window",
"pet_count"
],
"next_question": "Got it. When do you need the transport?",
"notes": [],
"stage": "route_defined",
"state_payload": {
"drop_area": "The Clinic",
"handling_requirements": [],
"last_question_key": "time_window",
"pet_count": null,
"pickup_area": "Baner",
"raw_date_text": null,
"raw_time_text": null,
"request_kind": "booking",
"return_trip_required": null,
"stage": "route_defined",
"time_window": null,
"travel_date": null,
"trip_kind": "vet_visit",
"urgency_class": "routine"
},
"status": "collecting",
"summary": "Baner -> The Clinic",
"superseded_by": null,
"workflow_name": "transport"
}
[]
Conversation Before And After
{
"active_state_machine": null,
"active_workflow": {
"last_question_key": null,
"missing_fields": [],
"next_question": null,
"stage": "route_defined",
"started_at": "2026-03-16T22:34:06.206626+00:00",
"state_payload": {
"drop_area": "Clinic",
"pickup_area": "Baner",
"stage": "route_defined",
"trip_kind": "vet_visit"
},
"status": "collecting",
"summary": null,
"superseded_by": null,
"updated_at": "2026-03-16T22:34:06.206629+00:00",
"version": 1,
"workflow_name": "transport"
},
"current_state": null,
"entities": {},
"messages": [],
"phone": "919900000204",
"service_actions": [],
"started_at": "2026-03-16T22:34:06.206646+00:00",
"triage_state": null,
"updated_at": "2026-03-16T22:34:06.206647+00:00"
}
{
"active_state_machine": null,
"active_workflow": {
"last_question_key": "time_window",
"missing_fields": [
"time_window",
"pet_count"
],
"next_question": "Got it. When do you need the transport?",
"stage": "route_defined",
"started_at": "2026-03-16T22:34:06.206626+00:00",
"state_payload": {
"drop_area": "The Clinic",
"handling_requirements": [],
"last_question_key": "time_window",
"pet_count": null,
"pickup_area": "Baner",
"raw_date_text": null,
"raw_time_text": null,
"request_kind": "booking",
"return_trip_required": null,
"stage": "route_defined",
"time_window": null,
"travel_date": null,
"trip_kind": "vet_visit",
"urgency_class": "routine"
},
"status": "collecting",
"summary": "Baner -> The Clinic",
"superseded_by": null,
"updated_at": "2026-03-16T22:34:06.221234+00:00",
"version": 2,
"workflow_name": "transport"
},
"current_state": "ROUTE_DEFINED",
"entities": {
"area": "Baner",
"drop_area": "The Clinic",
"last_non_medical_domain": "transport",
"pickup_area": "Baner",
"transport_urgency": "routine",
"trip_kind": "vet_visit"
},
"messages": [
{
"role": "user",
"source": null,
"text": "Need transport to the clinic",
"timestamp": "2026-03-16T22:34:06.221279+00:00"
},
{
"role": "assistant",
"source": "B",
"text": "Got it. When do you need the transport?",
"timestamp": "2026-03-16T22:34:06.221282+00:00"
}
],
"phone": "919900000204",
"service_actions": [],
"started_at": "2026-03-16T22:34:06.221274+00:00",
"triage_state": null,
"updated_at": "2026-03-16T22:34:06.221305+00:00"
}
Memory And Trace
{
"active_state_machine": null,
"backend": "inmemory",
"conversation_key_used": "919900000204",
"conversation_keys": [
"919900000204",
"9900000204"
],
"current_state": null,
"loaded": true,
"ping_ok": null,
"redis_enabled": false,
"thread_message_count": 0,
"ttl_seconds_remaining": null
}
{
"active_state_machine": null,
"backend": "inmemory",
"conversation_key_used": "919900000204",
"conversation_keys": [
"919900000204",
"9900000204"
],
"current_state": "ROUTE_DEFINED",
"loaded": true,
"ping_ok": null,
"redis_enabled": false,
"thread_message_count": 2,
"ttl_seconds_remaining": null
}
[
{
"component": "brain",
"payload": {
"channel": "scenario_harness",
"conversation_key": "919900000204",
"message_text": "Need transport to the clinic",
"normalized_phone": "919900000204",
"phone": "919900000204"
},
"stage": "input",
"summary": "Received normalized message envelope",
"timestamp": "2026-03-16T22:34:06.217498+00:00"
},
{
"component": "memory_store",
"payload": {
"active_state_machine": null,
"backend": "inmemory",
"current_state": null,
"loaded": true,
"message_count": 0,
"storage_key": "919900000204"
},
"stage": "memory",
"summary": "Loaded conversation memory",
"timestamp": "2026-03-16T22:34:06.217655+00:00"
},
{
"component": "brain",
"payload": {
"has_prior_triage_state": false,
"prior_state_error": null
},
"stage": "state",
"summary": "Parsed prior working state",
"timestamp": "2026-03-16T22:34:06.217658+00:00"
},
{
"component": "brain",
"payload": {
"compact_payload_keys": [
"incoming_message"
],
"has_conversation": true,
"has_customer": false,
"has_icp": false,
"has_profile": false,
"recent_import_count": 0,
"storage_key": "919900000204"
},
"stage": "context",
"summary": "Assembled SessionContext for the turn",
"timestamp": "2026-03-16T22:34:06.217665+00:00"
},
{
"component": "contact_resolver",
"payload": {
"confidence": 0.0,
"customer_id": null,
"display_name": null,
"matched_phone": null,
"status": "UNKNOWN"
},
"stage": "decision",
"summary": "Resolved sender contact status",
"timestamp": "2026-03-16T22:34:06.217671+00:00"
},
{
"component": "turn_interpretation",
"payload": {
"confidence": 0.89,
"contact_status": "UNKNOWN",
"entities": {
"drop_area": "The Clinic"
},
"is_vague": false,
"primary_domain": "transport",
"reason": "slot-like follow-up matches active workflow",
"secondary_domains": [],
"should_continue_active_workflow": true,
"should_preempt_active_workflow": false,
"urgency_signal": "none"
},
"stage": "decision",
"summary": "Resolved turn interpretation deterministically",
"timestamp": "2026-03-16T22:34:06.218031+00:00"
},
{
"component": "profile_context",
"payload": {
"phone": "919900000204"
},
"stage": "context",
"summary": "No customer matched provided phone",
"timestamp": "2026-03-16T22:34:06.218042+00:00"
},
{
"component": "entry_policy",
"payload": {
"allow_identity_question": false,
"bypass_onboarding": true,
"defer_existing_workflow": false,
"preempt_active_workflow": false,
"reason": "existing active workflow should continue unless urgency preempts it",
"run_welcome_orientation": false,
"selected_posture": "continue_active"
},
"stage": "decision",
"summary": "Determined entry posture for this turn",
"timestamp": "2026-03-16T22:34:06.218045+00:00"
},
{
"component": "intent_parser",
"payload": {
"continue_active_workflow": true,
"primary_intent": "transport_request",
"reason": "continue_active_workflow_snapshot_from_follow_up",
"resolved_state_machine": "transport",
"workflow_source": "active_workflow"
},
"stage": "decision",
"summary": "Resolved primary intent and state machine",
"timestamp": "2026-03-16T22:34:06.218324+00:00"
},
{
"component": "context_builder",
"payload": {
"active_workflow": "transport",
"background_fact_count": 0,
"current_step": "route_defined",
"foreground_fact_count": 2,
"prompt_family": "general",
"purpose": "workflow_response"
},
"stage": "context",
"summary": "Built workflow-response context slice for prompt assembly",
"timestamp": "2026-03-16T22:34:06.218372+00:00"
},
{
"component": "workflow",
"payload": {
"action_intents": [],
"missing_fields": [
"time_window",
"pet_count"
],
"next_question": "Got it. When do you need the transport?",
"stage": "route_defined",
"status": "collecting",
"summary": "Baner -> The Clinic",
"workflow_name": "transport"
},
"stage": "decision",
"summary": "Executed deterministic workflow handler",
"timestamp": "2026-03-16T22:34:06.221259+00:00"
},
{
"component": "memory_store",
"payload": {
"active_state_machine": null,
"current_state": "ROUTE_DEFINED",
"message_count_after": 2,
"storage_key": "919900000204"
},
"stage": "mutation",
"summary": "Persisted updated conversation memory",
"timestamp": "2026-03-16T22:34:06.221959+00:00"
}
]