Turn 1
PASS
User
My cat fell from the third floor and is breathing fast
Assistant
—
What Changed This Turn
- No material state change.
Expectation And Heuristic Results
Expectations
PASS: route_type matched expected value 'medical_triage'
Routing And Interpretation
{
"confidence": 0.9,
"reason_codes": [
"intent_match"
],
"route_type": "medical_triage",
"workflow_name": "medical_triage"
}
{
"confidence": 0.9,
"entities": {
"symptom_phrases": [
"breathing"
]
},
"is_vague": false,
"primary_domain": "medical",
"reason": "clear medical request",
"secondary_domains": [],
"should_continue_active_workflow": false,
"should_preempt_active_workflow": false,
"urgency_signal": "low"
}
Workflow Progress And Intents
null
[]
Conversation Before And After
{
"active_state_machine": null,
"active_workflow": null,
"current_state": null,
"entities": {},
"messages": [],
"phone": "919900000002",
"service_actions": [],
"started_at": "2026-03-16T22:31:10.579405+00:00",
"triage_state": null,
"updated_at": "2026-03-16T22:31:10.579407+00:00"
}
{
"active_state_machine": "medical_triage",
"active_workflow": null,
"current_state": null,
"entities": {},
"messages": [
{
"role": "user",
"source": null,
"text": "My cat fell from the third floor and is breathing fast",
"timestamp": "2026-03-16T22:31:10.934153+00:00"
}
],
"phone": "919900000002",
"service_actions": [],
"started_at": "2026-03-16T22:31:10.934149+00:00",
"triage_state": null,
"updated_at": "2026-03-16T22:31:10.934158+00:00"
}
Memory And Trace
{
"active_state_machine": null,
"backend": "inmemory",
"conversation_key_used": "919900000002",
"conversation_keys": [
"919900000002",
"9900000002"
],
"current_state": null,
"loaded": true,
"ping_ok": null,
"redis_enabled": false,
"thread_message_count": 0,
"ttl_seconds_remaining": null
}
{
"active_state_machine": "medical_triage",
"backend": "inmemory",
"conversation_key_used": "919900000002",
"conversation_keys": [
"919900000002",
"9900000002"
],
"current_state": null,
"loaded": true,
"ping_ok": null,
"redis_enabled": false,
"thread_message_count": 1,
"ttl_seconds_remaining": null
}
[
{
"component": "brain",
"payload": {
"channel": "scenario_harness",
"conversation_key": "919900000002",
"message_text": "My cat fell from the third floor and is breathing fast",
"normalized_phone": "919900000002",
"phone": "919900000002"
},
"stage": "input",
"summary": "Received normalized message envelope",
"timestamp": "2026-03-16T22:31:10.583488+00:00"
},
{
"component": "memory_store",
"payload": {
"active_state_machine": null,
"backend": "inmemory",
"current_state": null,
"loaded": true,
"message_count": 0,
"storage_key": "919900000002"
},
"stage": "memory",
"summary": "Loaded conversation memory",
"timestamp": "2026-03-16T22:31:10.583493+00:00"
},
{
"component": "brain",
"payload": {
"has_prior_triage_state": false,
"prior_state_error": null
},
"stage": "state",
"summary": "Parsed prior working state",
"timestamp": "2026-03-16T22:31:10.583495+00:00"
},
{
"component": "brain",
"payload": {
"compact_payload_keys": [
"incoming_message"
],
"has_conversation": true,
"has_customer": false,
"has_icp": false,
"has_profile": false,
"recent_import_count": 0,
"storage_key": "919900000002"
},
"stage": "context",
"summary": "Assembled SessionContext for the turn",
"timestamp": "2026-03-16T22:31:10.583498+00:00"
},
{
"component": "contact_resolver",
"payload": {
"confidence": 0.0,
"customer_id": null,
"display_name": null,
"matched_phone": null,
"status": "UNKNOWN"
},
"stage": "decision",
"summary": "Resolved sender contact status",
"timestamp": "2026-03-16T22:31:10.583503+00:00"
},
{
"component": "turn_interpretation",
"payload": {
"confidence": 0.9,
"contact_status": "UNKNOWN",
"entities": {
"symptom_phrases": [
"breathing"
]
},
"is_vague": false,
"primary_domain": "medical",
"reason": "clear medical request",
"secondary_domains": [],
"should_continue_active_workflow": false,
"should_preempt_active_workflow": false,
"urgency_signal": "low"
},
"stage": "decision",
"summary": "Resolved turn interpretation deterministically",
"timestamp": "2026-03-16T22:31:10.583700+00:00"
},
{
"component": "profile_context",
"payload": {
"phone": "919900000002"
},
"stage": "context",
"summary": "No customer matched provided phone",
"timestamp": "2026-03-16T22:31:10.583706+00:00"
},
{
"component": "entry_policy",
"payload": {
"allow_identity_question": true,
"bypass_onboarding": false,
"defer_existing_workflow": false,
"preempt_active_workflow": false,
"reason": "unknown contact with a clear non-urgent request can allow one light identity question later",
"run_welcome_orientation": false,
"selected_posture": "light_onboarding"
},
"stage": "decision",
"summary": "Determined entry posture for this turn",
"timestamp": "2026-03-16T22:31:10.583708+00:00"
},
{
"component": "intent_parser",
"payload": {
"continue_active_workflow": false,
"primary_intent": "medical_issue",
"reason": "matched_keyword_rules",
"resolved_state_machine": "medical_triage",
"workflow_source": "intent_match"
},
"stage": "decision",
"summary": "Resolved primary intent and state machine",
"timestamp": "2026-03-16T22:31:10.583753+00:00"
},
{
"component": "context_builder",
"payload": {
"active_workflow": "medical_triage",
"background_fact_count": 0,
"current_step": null,
"foreground_fact_count": 2,
"prompt_family": "medical",
"purpose": "workflow_response"
},
"stage": "context",
"summary": "Built workflow-response context slice for prompt assembly",
"timestamp": "2026-03-16T22:31:10.583783+00:00"
},
{
"component": "brain",
"payload": {
"current_state_before": null,
"reason": "intent matched a registered state machine",
"state_machine": "medical_triage"
},
"stage": "decision",
"summary": "Executing state machine path",
"timestamp": "2026-03-16T22:31:10.583821+00:00"
},
{
"component": "medical_triage",
"payload": {
"compact_payload": {
"incoming_message": "My cat fell from the third floor and is breathing fast",
"prompt_family": "medical",
"workflow_response_context": {
"active_workflow": "medical_triage",
"background_facts": [],
"current_step": null,
"entities": {
"symptom_phrases": [
"breathing"
]
},
"foreground_facts": [
{
"confidence": 1.0,
"freshness": "current_turn",
"key": "active_workflow",
"source": "routing",
"use_mode": "direct",
"value": "medical_triage"
},
{
"confidence": 0.9,
"freshness": "current_turn",
"key": "symptom_phrases",
"source": "turn_interpretation.entities",
"use_mode": "direct",
"value": [
"breathing"
]
}
],
"icp_guidance": {},
"instruction_hints": [
"Continue medical_triage at the current triage step. Prioritize the current symptom report, urgency, and recent thread details before any older profile history.",
"Use direct facts from the active workflow and recent thread confidently.",
"Treat confirm facts as historical references that must be verified before you assert them."
],
"llm_required": true,
"prompt_family": "medical",
"purpose": "workflow_response",
"recent_turns": [],
"relationship_context": {},
"service_history_context": {},
"task_hint": "Continue medical_triage at the current triage step. Prioritize the current symptom report, urgency, and recent thread details before any older profile history."
}
},
"current_state_before": null,
"model": "gpt-5.4",
"prior_triage_state": null,
"prompt_family": "medical"
},
"stage": "llm_request",
"summary": "Prepared medical triage prompt using current machine state, prior triage state, and compact customer context",
"timestamp": "2026-03-16T22:31:10.934076+00:00"
},
{
"component": "state_machine",
"payload": {
"clinic_routing_triggered": false,
"current_state": null,
"next_state": null,
"service_action_count": 0
},
"stage": "response",
"summary": "State machine produced response",
"timestamp": "2026-03-16T22:31:10.934135+00:00"
},
{
"component": "memory_store",
"payload": {
"active_state_machine": "medical_triage",
"current_state": null,
"message_count_after": 1,
"storage_key": "919900000002"
},
"stage": "mutation",
"summary": "Persisted updated conversation memory",
"timestamp": "2026-03-16T22:31:10.934341+00:00"
}
]