Turn 1
Sticky continuation
New slots filled
Memory updated
Stayed on boarding
User
What are pickup charges
Assistant
Got it. What dates are you looking at for the boarding stay?
What Changed This Turn
- Active workflow remained boarding.
- New slot filled: last_question_key=dates.
- New slot filled: pickup_required=True.
- New slot filled: stage=qualifying.
- Memory updated with area.
- Memory updated with cat_count.
- Memory updated with last_non_medical_domain.
- Memory updated with pickup_required.
- Memory updated with request_kind.
- Snapshot version incremented to 2.
Routing And Interpretation
{
"confidence": 0.89,
"reason_codes": [
"active_workflow_snapshot",
"follow_up",
"active_workflow_snapshot",
"follow_up_slot_fill"
],
"route_type": "boarding",
"workflow_name": "boarding"
}
{
"confidence": 0.89,
"entities": {
"pickup_required": true,
"user_goal": "pricing"
},
"is_vague": false,
"primary_domain": "boarding",
"reason": "slot-like follow-up matches active workflow",
"secondary_domains": [],
"should_continue_active_workflow": true,
"should_preempt_active_workflow": false,
"urgency_signal": "none"
}
Workflow Progress And Intents
{
"missing_fields": [
"dates"
],
"next_question": "Got it. What dates are you looking at for the boarding stay?",
"notes": [],
"stage": "qualifying",
"state_payload": {
"check_in_date": null,
"check_in_time_window": null,
"check_out_date": null,
"check_out_time_window": null,
"duration_nights": null,
"last_question_key": "dates",
"medical_flags": [],
"pet_count": 2,
"pet_names": [],
"pickup_area": null,
"pickup_required": true,
"raw_date_text": null,
"raw_duration_text": null,
"request_kind": "pricing",
"service_area": "Baner",
"special_needs": [],
"stage": "qualifying"
},
"status": "collecting",
"summary": "2 cats, Baner",
"superseded_by": null,
"workflow_name": "boarding"
}
[]
Conversation Before And After
{
"active_state_machine": null,
"active_workflow": {
"last_question_key": "dates",
"missing_fields": [
"dates",
"pickup_required"
],
"next_question": null,
"stage": "qualifying",
"started_at": "2026-03-16T22:34:11.569594+00:00",
"state_payload": {
"pet_count": 2,
"request_kind": "booking",
"service_area": "Baner"
},
"status": "collecting",
"summary": null,
"superseded_by": null,
"updated_at": "2026-03-16T22:34:11.569598+00:00",
"version": 1,
"workflow_name": "boarding"
},
"current_state": null,
"entities": {},
"messages": [],
"phone": "919900000405",
"service_actions": [],
"started_at": "2026-03-16T22:34:11.569617+00:00",
"triage_state": null,
"updated_at": "2026-03-16T22:34:11.569618+00:00"
}
{
"active_state_machine": null,
"active_workflow": {
"last_question_key": "dates",
"missing_fields": [
"dates"
],
"next_question": "Got it. What dates are you looking at for the boarding stay?",
"stage": "qualifying",
"started_at": "2026-03-16T22:34:11.569594+00:00",
"state_payload": {
"check_in_date": null,
"check_in_time_window": null,
"check_out_date": null,
"check_out_time_window": null,
"duration_nights": null,
"last_question_key": "dates",
"medical_flags": [],
"pet_count": 2,
"pet_names": [],
"pickup_area": null,
"pickup_required": true,
"raw_date_text": null,
"raw_duration_text": null,
"request_kind": "pricing",
"service_area": "Baner",
"special_needs": [],
"stage": "qualifying"
},
"status": "collecting",
"summary": "2 cats, Baner",
"superseded_by": null,
"updated_at": "2026-03-16T22:34:11.602367+00:00",
"version": 2,
"workflow_name": "boarding"
},
"current_state": "QUALIFYING",
"entities": {
"area": "Baner",
"cat_count": 2,
"last_non_medical_domain": "boarding",
"pickup_required": true,
"request_kind": "pricing"
},
"messages": [
{
"role": "user",
"source": null,
"text": "What are pickup charges",
"timestamp": "2026-03-16T22:34:11.602393+00:00"
},
{
"role": "assistant",
"source": "B",
"text": "Got it. What dates are you looking at for the boarding stay?",
"timestamp": "2026-03-16T22:34:11.602395+00:00"
}
],
"phone": "919900000405",
"service_actions": [],
"started_at": "2026-03-16T22:34:11.602390+00:00",
"triage_state": null,
"updated_at": "2026-03-16T22:34:11.602411+00:00"
}
Memory And Trace
{
"active_state_machine": null,
"backend": "inmemory",
"conversation_key_used": "919900000405",
"conversation_keys": [
"919900000405",
"9900000405"
],
"current_state": null,
"loaded": true,
"ping_ok": null,
"redis_enabled": false,
"thread_message_count": 0,
"ttl_seconds_remaining": null
}
{
"active_state_machine": null,
"backend": "inmemory",
"conversation_key_used": "919900000405",
"conversation_keys": [
"919900000405",
"9900000405"
],
"current_state": "QUALIFYING",
"loaded": true,
"ping_ok": null,
"redis_enabled": false,
"thread_message_count": 2,
"ttl_seconds_remaining": null
}
[
{
"component": "brain",
"payload": {
"channel": "scenario_harness",
"conversation_key": "919900000405",
"message_text": "What are pickup charges",
"normalized_phone": "919900000405",
"phone": "919900000405"
},
"stage": "input",
"summary": "Received normalized message envelope",
"timestamp": "2026-03-16T22:34:11.601818+00:00"
},
{
"component": "memory_store",
"payload": {
"active_state_machine": null,
"backend": "inmemory",
"current_state": null,
"loaded": true,
"message_count": 0,
"storage_key": "919900000405"
},
"stage": "memory",
"summary": "Loaded conversation memory",
"timestamp": "2026-03-16T22:34:11.601825+00:00"
},
{
"component": "brain",
"payload": {
"has_prior_triage_state": false,
"prior_state_error": null
},
"stage": "state",
"summary": "Parsed prior working state",
"timestamp": "2026-03-16T22:34:11.601827+00:00"
},
{
"component": "brain",
"payload": {
"compact_payload_keys": [
"incoming_message"
],
"has_conversation": true,
"has_customer": false,
"has_icp": false,
"has_profile": false,
"recent_import_count": 0,
"storage_key": "919900000405"
},
"stage": "context",
"summary": "Assembled SessionContext for the turn",
"timestamp": "2026-03-16T22:34:11.601831+00:00"
},
{
"component": "contact_resolver",
"payload": {
"confidence": 0.0,
"customer_id": null,
"display_name": null,
"matched_phone": null,
"status": "UNKNOWN"
},
"stage": "decision",
"summary": "Resolved sender contact status",
"timestamp": "2026-03-16T22:34:11.601837+00:00"
},
{
"component": "turn_interpretation",
"payload": {
"confidence": 0.89,
"contact_status": "UNKNOWN",
"entities": {
"pickup_required": true,
"user_goal": "pricing"
},
"is_vague": false,
"primary_domain": "boarding",
"reason": "slot-like follow-up matches active workflow",
"secondary_domains": [],
"should_continue_active_workflow": true,
"should_preempt_active_workflow": false,
"urgency_signal": "none"
},
"stage": "decision",
"summary": "Resolved turn interpretation deterministically",
"timestamp": "2026-03-16T22:34:11.602015+00:00"
},
{
"component": "profile_context",
"payload": {
"phone": "919900000405"
},
"stage": "context",
"summary": "No customer matched provided phone",
"timestamp": "2026-03-16T22:34:11.602022+00:00"
},
{
"component": "entry_policy",
"payload": {
"allow_identity_question": false,
"bypass_onboarding": true,
"defer_existing_workflow": false,
"preempt_active_workflow": false,
"reason": "existing active workflow should continue unless urgency preempts it",
"run_welcome_orientation": false,
"selected_posture": "continue_active"
},
"stage": "decision",
"summary": "Determined entry posture for this turn",
"timestamp": "2026-03-16T22:34:11.602024+00:00"
},
{
"component": "intent_parser",
"payload": {
"continue_active_workflow": true,
"primary_intent": "boarding_request",
"reason": "continue_active_workflow_snapshot_from_follow_up",
"resolved_state_machine": "boarding",
"workflow_source": "active_workflow"
},
"stage": "decision",
"summary": "Resolved primary intent and state machine",
"timestamp": "2026-03-16T22:34:11.602075+00:00"
},
{
"component": "context_builder",
"payload": {
"active_workflow": "boarding",
"background_fact_count": 0,
"current_step": "qualifying",
"foreground_fact_count": 2,
"prompt_family": "general",
"purpose": "workflow_response"
},
"stage": "context",
"summary": "Built workflow-response context slice for prompt assembly",
"timestamp": "2026-03-16T22:34:11.602166+00:00"
},
{
"component": "workflow",
"payload": {
"action_intents": [],
"missing_fields": [
"dates"
],
"next_question": "Got it. What dates are you looking at for the boarding stay?",
"stage": "qualifying",
"status": "collecting",
"summary": "2 cats, Baner",
"workflow_name": "boarding"
},
"stage": "decision",
"summary": "Executed deterministic workflow handler",
"timestamp": "2026-03-16T22:34:11.602379+00:00"
},
{
"component": "memory_store",
"payload": {
"active_state_machine": null,
"current_state": "QUALIFYING",
"message_count_after": 2,
"storage_key": "919900000405"
},
"stage": "mutation",
"summary": "Persisted updated conversation memory",
"timestamp": "2026-03-16T22:34:11.602698+00:00"
}
]