Turn 1
Sticky continuation
New slots filled
Memory updated
Stayed on boarding
PASS
PASS
User
Baner
Assistant
Got it. Do you need pickup as part of the boarding plan?
What Changed This Turn
- Active workflow remained boarding.
- New slot filled: check_out_time_window=evening.
- New slot filled: duration_nights=1.
- New slot filled: pickup_area=Baner.
- New slot filled: service_area=Baner.
- Memory updated with area.
- Memory updated with cat_count.
- Memory updated with check_in_date.
- Memory updated with check_out_date.
- Memory updated with date_phrase.
- Memory updated with duration_nights.
- Memory updated with last_non_medical_domain.
- Memory updated with request_kind.
- Snapshot version incremented to 2.
Expectation And Heuristic Results
Expectations
PASS: workflow_name matched expected value 'boarding'
PASS: active_workflow_name matched expected value 'boarding'
Routing And Interpretation
{
"confidence": 0.92,
"reason_codes": [
"active_workflow_snapshot",
"follow_up",
"active_workflow_snapshot",
"follow_up_slot_fill"
],
"route_type": "boarding",
"workflow_name": "boarding"
}
{
"confidence": 0.92,
"entities": {
"area": "baner",
"city": "pune",
"zone": "west"
},
"is_vague": false,
"primary_domain": "boarding",
"reason": "fills requested area for active workflow",
"secondary_domains": [],
"should_continue_active_workflow": true,
"should_preempt_active_workflow": false,
"urgency_signal": "none"
}
Workflow Progress And Intents
{
"missing_fields": [
"pickup_required"
],
"next_question": "Got it. Do you need pickup as part of the boarding plan?",
"notes": [],
"stage": "qualifying",
"state_payload": {
"check_in_date": "2026-03-28",
"check_in_time_window": null,
"check_out_date": "2026-03-29",
"check_out_time_window": "evening",
"duration_nights": 1,
"last_question_key": "pickup_required",
"medical_flags": [],
"pet_count": 2,
"pet_names": [],
"pickup_area": "Baner",
"pickup_required": null,
"raw_date_text": "next weekend",
"raw_duration_text": null,
"request_kind": "availability",
"service_area": "Baner",
"special_needs": [],
"stage": "qualifying"
},
"status": "collecting",
"summary": "2 cats, 2026-03-28 to 2026-03-29, Baner",
"superseded_by": null,
"workflow_name": "boarding"
}
[]
Conversation Before And After
{
"active_state_machine": null,
"active_workflow": {
"last_question_key": "location",
"missing_fields": [
"location"
],
"next_question": "What area would pickup or drop be from?",
"stage": "qualifying",
"started_at": "2026-03-16T23:01:49.032753+00:00",
"state_payload": {
"check_in_date": "2026-03-21",
"check_out_date": "2026-03-22",
"last_question_key": "location",
"pet_count": 2,
"raw_date_text": "next weekend",
"request_kind": "availability",
"stage": "qualifying"
},
"status": "collecting",
"summary": "2 cats, next weekend",
"superseded_by": null,
"updated_at": "2026-03-16T23:01:49.032757+00:00",
"version": 1,
"workflow_name": "boarding"
},
"current_state": null,
"entities": {},
"messages": [
{
"role": "user",
"source": null,
"text": "Need boarding for 2 cats next weekend",
"timestamp": "2026-03-16T23:01:49.032774+00:00"
},
{
"role": "assistant",
"source": "B",
"text": "What area would pickup or drop be from?",
"timestamp": "2026-03-16T23:01:49.032776+00:00"
}
],
"phone": "919900000102",
"service_actions": [],
"started_at": "2026-03-16T23:01:49.032781+00:00",
"triage_state": null,
"updated_at": "2026-03-16T23:01:49.032782+00:00"
}
{
"active_state_machine": null,
"active_workflow": {
"last_question_key": "pickup_required",
"missing_fields": [
"pickup_required"
],
"next_question": "Got it. Do you need pickup as part of the boarding plan?",
"stage": "qualifying",
"started_at": "2026-03-16T23:01:49.032753+00:00",
"state_payload": {
"check_in_date": "2026-03-28",
"check_in_time_window": null,
"check_out_date": "2026-03-29",
"check_out_time_window": "evening",
"duration_nights": 1,
"last_question_key": "pickup_required",
"medical_flags": [],
"pet_count": 2,
"pet_names": [],
"pickup_area": "Baner",
"pickup_required": null,
"raw_date_text": "next weekend",
"raw_duration_text": null,
"request_kind": "availability",
"service_area": "Baner",
"special_needs": [],
"stage": "qualifying"
},
"status": "collecting",
"summary": "2 cats, 2026-03-28 to 2026-03-29, Baner",
"superseded_by": null,
"updated_at": "2026-03-16T23:01:49.040143+00:00",
"version": 2,
"workflow_name": "boarding"
},
"current_state": "QUALIFYING",
"entities": {
"area": "Baner",
"cat_count": 2,
"check_in_date": "2026-03-28",
"check_out_date": "2026-03-29",
"date_phrase": "next weekend",
"duration_nights": 1,
"last_non_medical_domain": "boarding",
"request_kind": "availability"
},
"messages": [
{
"role": "user",
"source": null,
"text": "Need boarding for 2 cats next weekend",
"timestamp": "2026-03-16T23:01:49.032774+00:00"
},
{
"role": "assistant",
"source": "B",
"text": "What area would pickup or drop be from?",
"timestamp": "2026-03-16T23:01:49.032776+00:00"
},
{
"role": "user",
"source": null,
"text": "Baner",
"timestamp": "2026-03-16T23:01:49.040171+00:00"
},
{
"role": "assistant",
"source": "B",
"text": "Got it. Do you need pickup as part of the boarding plan?",
"timestamp": "2026-03-16T23:01:49.040173+00:00"
}
],
"phone": "919900000102",
"service_actions": [],
"started_at": "2026-03-16T23:01:49.032781+00:00",
"triage_state": null,
"updated_at": "2026-03-16T23:01:49.040189+00:00"
}
Memory And Trace
{
"active_state_machine": null,
"backend": "inmemory",
"conversation_key_used": "919900000102",
"conversation_keys": [
"919900000102",
"9900000102"
],
"current_state": null,
"loaded": true,
"ping_ok": null,
"redis_enabled": false,
"thread_message_count": 2,
"ttl_seconds_remaining": null
}
{
"active_state_machine": null,
"backend": "inmemory",
"conversation_key_used": "919900000102",
"conversation_keys": [
"919900000102",
"9900000102"
],
"current_state": "QUALIFYING",
"loaded": true,
"ping_ok": null,
"redis_enabled": false,
"thread_message_count": 4,
"ttl_seconds_remaining": null
}
[
{
"component": "brain",
"payload": {
"channel": "scenario_harness",
"conversation_key": "919900000102",
"message_text": "Baner",
"normalized_phone": "919900000102",
"phone": "919900000102"
},
"stage": "input",
"summary": "Received normalized message envelope",
"timestamp": "2026-03-16T23:01:49.039673+00:00"
},
{
"component": "memory_store",
"payload": {
"active_state_machine": null,
"backend": "inmemory",
"current_state": null,
"loaded": true,
"message_count": 2,
"storage_key": "919900000102"
},
"stage": "memory",
"summary": "Loaded conversation memory",
"timestamp": "2026-03-16T23:01:49.039678+00:00"
},
{
"component": "brain",
"payload": {
"has_prior_triage_state": false,
"prior_state_error": null
},
"stage": "state",
"summary": "Parsed prior working state",
"timestamp": "2026-03-16T23:01:49.039680+00:00"
},
{
"component": "brain",
"payload": {
"compact_payload_keys": [
"incoming_message"
],
"has_conversation": true,
"has_customer": false,
"has_icp": false,
"has_profile": false,
"recent_import_count": 0,
"storage_key": "919900000102"
},
"stage": "context",
"summary": "Assembled SessionContext for the turn",
"timestamp": "2026-03-16T23:01:49.039684+00:00"
},
{
"component": "contact_resolver",
"payload": {
"confidence": 0.0,
"customer_id": null,
"display_name": null,
"matched_phone": null,
"status": "UNKNOWN"
},
"stage": "decision",
"summary": "Resolved sender contact status",
"timestamp": "2026-03-16T23:01:49.039689+00:00"
},
{
"component": "turn_interpretation",
"payload": {
"confidence": 0.92,
"contact_status": "UNKNOWN",
"entities": {
"area": "baner",
"city": "pune",
"zone": "west"
},
"is_vague": false,
"primary_domain": "boarding",
"reason": "fills requested area for active workflow",
"secondary_domains": [],
"should_continue_active_workflow": true,
"should_preempt_active_workflow": false,
"urgency_signal": "none"
},
"stage": "decision",
"summary": "Resolved turn interpretation deterministically",
"timestamp": "2026-03-16T23:01:49.039817+00:00"
},
{
"component": "profile_context",
"payload": {
"phone": "919900000102"
},
"stage": "context",
"summary": "No customer matched provided phone",
"timestamp": "2026-03-16T23:01:49.039823+00:00"
},
{
"component": "entry_policy",
"payload": {
"allow_identity_question": false,
"bypass_onboarding": true,
"defer_existing_workflow": false,
"preempt_active_workflow": false,
"reason": "existing active workflow should continue unless urgency preempts it",
"run_welcome_orientation": false,
"selected_posture": "continue_active"
},
"stage": "decision",
"summary": "Determined entry posture for this turn",
"timestamp": "2026-03-16T23:01:49.039825+00:00"
},
{
"component": "intent_parser",
"payload": {
"continue_active_workflow": true,
"primary_intent": "boarding_request",
"reason": "continue_active_workflow_snapshot_from_follow_up",
"resolved_state_machine": "boarding",
"workflow_source": "active_workflow"
},
"stage": "decision",
"summary": "Resolved primary intent and state machine",
"timestamp": "2026-03-16T23:01:49.039873+00:00"
},
{
"component": "context_builder",
"payload": {
"active_workflow": "boarding",
"background_fact_count": 0,
"current_step": "qualifying",
"foreground_fact_count": 5,
"prompt_family": "general",
"purpose": "workflow_response"
},
"stage": "context",
"summary": "Built workflow-response context slice for prompt assembly",
"timestamp": "2026-03-16T23:01:49.039909+00:00"
},
{
"component": "workflow",
"payload": {
"action_intents": [],
"missing_fields": [
"pickup_required"
],
"next_question": "Got it. Do you need pickup as part of the boarding plan?",
"stage": "qualifying",
"status": "collecting",
"summary": "2 cats, 2026-03-28 to 2026-03-29, Baner",
"workflow_name": "boarding"
},
"stage": "decision",
"summary": "Executed deterministic workflow handler",
"timestamp": "2026-03-16T23:01:49.040158+00:00"
},
{
"component": "memory_store",
"payload": {
"active_state_machine": null,
"current_state": "QUALIFYING",
"message_count_after": 4,
"storage_key": "919900000102"
},
"stage": "mutation",
"summary": "Persisted updated conversation memory",
"timestamp": "2026-03-16T23:01:49.040531+00:00"
}
]