Turn 1
Stage advanced
New slots filled
Memory updated
PASS
User
What are your boarding charges for one cat next weekend in Aundh
Assistant
Do you need pickup as part of the boarding plan?
What Changed This Turn
- Workflow changed none -> boarding.
- Stage advanced none -> qualifying.
- New slot filled: check_in_date=2026-03-28.
- New slot filled: check_out_date=2026-03-29.
- New slot filled: check_out_time_window=evening.
- New slot filled: duration_nights=1.
- New slot filled: last_question_key=pickup_required.
- New slot filled: pet_count=1.
- New slot filled: pickup_area=Aundh.
- New slot filled: raw_date_text=next weekend.
- New slot filled: request_kind=pricing.
- New slot filled: service_area=Aundh.
- New slot filled: stage=qualifying.
- Memory updated with area.
- Memory updated with cat_count.
- Memory updated with check_in_date.
- Memory updated with check_out_date.
- Memory updated with date_phrase.
- Memory updated with duration_nights.
- Memory updated with last_non_medical_domain.
- Memory updated with request_kind.
- Snapshot version incremented to 1.
Expectation And Heuristic Results
Expectations
PASS: workflow_name matched expected value 'boarding'
Routing And Interpretation
{
"confidence": 0.9,
"reason_codes": [
"intent_match"
],
"route_type": "boarding",
"workflow_name": "boarding"
}
{
"confidence": 0.9,
"entities": {
"area": "aundh",
"cat_count": 1,
"city": "pune",
"date_phrase": "next weekend",
"user_goal": "pricing",
"zone": "west"
},
"is_vague": false,
"primary_domain": "boarding",
"reason": "clear boarding request",
"secondary_domains": [],
"should_continue_active_workflow": false,
"should_preempt_active_workflow": false,
"urgency_signal": "none"
}
Workflow Progress And Intents
{
"missing_fields": [
"pickup_required"
],
"next_question": "Do you need pickup as part of the boarding plan?",
"notes": [],
"stage": "qualifying",
"state_payload": {
"check_in_date": "2026-03-28",
"check_in_time_window": null,
"check_out_date": "2026-03-29",
"check_out_time_window": "evening",
"duration_nights": 1,
"last_question_key": "pickup_required",
"medical_flags": [],
"pet_count": 1,
"pet_names": [],
"pickup_area": "Aundh",
"pickup_required": null,
"raw_date_text": "next weekend",
"raw_duration_text": null,
"request_kind": "pricing",
"service_area": "Aundh",
"special_needs": [],
"stage": "qualifying"
},
"status": "collecting",
"summary": "1 cat, 2026-03-28 to 2026-03-29, Aundh",
"superseded_by": null,
"workflow_name": "boarding"
}
[]
Conversation Before And After
{
"active_state_machine": null,
"active_workflow": null,
"current_state": null,
"entities": {},
"messages": [],
"phone": "919900000103",
"service_actions": [],
"started_at": "2026-03-16T22:29:19.758172+00:00",
"triage_state": null,
"updated_at": "2026-03-16T22:29:19.758176+00:00"
}
{
"active_state_machine": null,
"active_workflow": {
"last_question_key": "pickup_required",
"missing_fields": [
"pickup_required"
],
"next_question": "Do you need pickup as part of the boarding plan?",
"stage": "qualifying",
"started_at": "2026-03-16T22:29:19.787609+00:00",
"state_payload": {
"check_in_date": "2026-03-28",
"check_in_time_window": null,
"check_out_date": "2026-03-29",
"check_out_time_window": "evening",
"duration_nights": 1,
"last_question_key": "pickup_required",
"medical_flags": [],
"pet_count": 1,
"pet_names": [],
"pickup_area": "Aundh",
"pickup_required": null,
"raw_date_text": "next weekend",
"raw_duration_text": null,
"request_kind": "pricing",
"service_area": "Aundh",
"special_needs": [],
"stage": "qualifying"
},
"status": "collecting",
"summary": "1 cat, 2026-03-28 to 2026-03-29, Aundh",
"superseded_by": null,
"updated_at": "2026-03-16T22:29:19.787612+00:00",
"version": 1,
"workflow_name": "boarding"
},
"current_state": "QUALIFYING",
"entities": {
"area": "Aundh",
"cat_count": 1,
"check_in_date": "2026-03-28",
"check_out_date": "2026-03-29",
"date_phrase": "next weekend",
"duration_nights": 1,
"last_non_medical_domain": "boarding",
"request_kind": "pricing"
},
"messages": [
{
"role": "user",
"source": null,
"text": "What are your boarding charges for one cat next weekend in Aundh",
"timestamp": "2026-03-16T22:29:19.787645+00:00"
},
{
"role": "assistant",
"source": "B",
"text": "Do you need pickup as part of the boarding plan?",
"timestamp": "2026-03-16T22:29:19.787656+00:00"
}
],
"phone": "919900000103",
"service_actions": [],
"started_at": "2026-03-16T22:29:19.787641+00:00",
"triage_state": null,
"updated_at": "2026-03-16T22:29:19.787675+00:00"
}
Memory And Trace
{
"active_state_machine": null,
"backend": "inmemory",
"conversation_key_used": "919900000103",
"conversation_keys": [
"919900000103",
"9900000103"
],
"current_state": null,
"loaded": true,
"ping_ok": null,
"redis_enabled": false,
"thread_message_count": 0,
"ttl_seconds_remaining": null
}
{
"active_state_machine": null,
"backend": "inmemory",
"conversation_key_used": "919900000103",
"conversation_keys": [
"919900000103",
"9900000103"
],
"current_state": "QUALIFYING",
"loaded": true,
"ping_ok": null,
"redis_enabled": false,
"thread_message_count": 2,
"ttl_seconds_remaining": null
}
[
{
"component": "brain",
"payload": {
"channel": "scenario_harness",
"conversation_key": "919900000103",
"message_text": "What are your boarding charges for one cat next weekend in Aundh",
"normalized_phone": "919900000103",
"phone": "919900000103"
},
"stage": "input",
"summary": "Received normalized message envelope",
"timestamp": "2026-03-16T22:29:19.786761+00:00"
},
{
"component": "memory_store",
"payload": {
"active_state_machine": null,
"backend": "inmemory",
"current_state": null,
"loaded": true,
"message_count": 0,
"storage_key": "919900000103"
},
"stage": "memory",
"summary": "Loaded conversation memory",
"timestamp": "2026-03-16T22:29:19.786770+00:00"
},
{
"component": "brain",
"payload": {
"has_prior_triage_state": false,
"prior_state_error": null
},
"stage": "state",
"summary": "Parsed prior working state",
"timestamp": "2026-03-16T22:29:19.786772+00:00"
},
{
"component": "brain",
"payload": {
"compact_payload_keys": [
"incoming_message"
],
"has_conversation": true,
"has_customer": false,
"has_icp": false,
"has_profile": false,
"recent_import_count": 0,
"storage_key": "919900000103"
},
"stage": "context",
"summary": "Assembled SessionContext for the turn",
"timestamp": "2026-03-16T22:29:19.786777+00:00"
},
{
"component": "contact_resolver",
"payload": {
"confidence": 0.0,
"customer_id": null,
"display_name": null,
"matched_phone": null,
"status": "UNKNOWN"
},
"stage": "decision",
"summary": "Resolved sender contact status",
"timestamp": "2026-03-16T22:29:19.786782+00:00"
},
{
"component": "turn_interpretation",
"payload": {
"confidence": 0.9,
"contact_status": "UNKNOWN",
"entities": {
"area": "aundh",
"cat_count": 1,
"city": "pune",
"date_phrase": "next weekend",
"user_goal": "pricing",
"zone": "west"
},
"is_vague": false,
"primary_domain": "boarding",
"reason": "clear boarding request",
"secondary_domains": [],
"should_continue_active_workflow": false,
"should_preempt_active_workflow": false,
"urgency_signal": "none"
},
"stage": "decision",
"summary": "Resolved turn interpretation deterministically",
"timestamp": "2026-03-16T22:29:19.787018+00:00"
},
{
"component": "profile_context",
"payload": {
"phone": "919900000103"
},
"stage": "context",
"summary": "No customer matched provided phone",
"timestamp": "2026-03-16T22:29:19.787025+00:00"
},
{
"component": "entry_policy",
"payload": {
"allow_identity_question": true,
"bypass_onboarding": false,
"defer_existing_workflow": false,
"preempt_active_workflow": false,
"reason": "unknown contact with a clear non-urgent request can allow one light identity question later",
"run_welcome_orientation": false,
"selected_posture": "light_onboarding"
},
"stage": "decision",
"summary": "Determined entry posture for this turn",
"timestamp": "2026-03-16T22:29:19.787027+00:00"
},
{
"component": "intent_parser",
"payload": {
"continue_active_workflow": false,
"primary_intent": "boarding_request",
"reason": "matched_keyword_rules",
"resolved_state_machine": "boarding",
"workflow_source": "intent_match"
},
"stage": "decision",
"summary": "Resolved primary intent and state machine",
"timestamp": "2026-03-16T22:29:19.787199+00:00"
},
{
"component": "context_builder",
"payload": {
"active_workflow": "boarding",
"background_fact_count": 0,
"current_step": null,
"foreground_fact_count": 6,
"prompt_family": "general",
"purpose": "workflow_response"
},
"stage": "context",
"summary": "Built workflow-response context slice for prompt assembly",
"timestamp": "2026-03-16T22:29:19.787243+00:00"
},
{
"component": "workflow",
"payload": {
"action_intents": [],
"missing_fields": [
"pickup_required"
],
"next_question": "Do you need pickup as part of the boarding plan?",
"stage": "qualifying",
"status": "collecting",
"summary": "1 cat, 2026-03-28 to 2026-03-29, Aundh",
"workflow_name": "boarding"
},
"stage": "decision",
"summary": "Executed deterministic workflow handler",
"timestamp": "2026-03-16T22:29:19.787629+00:00"
},
{
"component": "memory_store",
"payload": {
"active_state_machine": null,
"current_state": "QUALIFYING",
"message_count_after": 2,
"storage_key": "919900000103"
},
"stage": "mutation",
"summary": "Persisted updated conversation memory",
"timestamp": "2026-03-16T22:29:19.788043+00:00"
}
]